Contact information
If you have any questions, concerns, or inquiries about our premium bath towels and luxury linens, or if you need assistance with an existing order, please do not hesitate to reach out to us. Our dedicated support team is here to assist you.
Business Legal Name: ADVANCE PILING PTY LTD Authorized Representative: MONA EMERA Store Identity & Domain: quivgb.shop Official Customer Support Email: support@quivgb.shop Direct Customer Support Hotline: +61 485986865 Physical Business Address: MERMAID BEACH, 4218, Queensland, Australia Primary Target Market & Trading Currency: United States / United States Dollar (USD)
🕒 Customer Support Time Zone & Hours
Because our corporate operations are headquartered in Queensland, Australia (AEST), while our store currency is set to United States Dollars (USD) and our primary advertising is tailored directly to the United States market, please refer to the following time zone alignment when visiting our Contact Us page or calling our hotline to ensure timely support:
- United States Standard Business Hours: Monday - Friday | 9:00 AM - 5:00 PM (Relative to your local US time zone)
- Australian Operational Hours (AEST): Monday - Friday | 11:00 AM - 7:00 PM
- Email Support Efficiency: We monitor support@quivgb.shop 24/7. For the fastest assistance, we highly recommend contacting our support team via email. All inquiries regarding towel dimensions, material care, bulk textile orders, shipping tracking updates, or returns are thoroughly reviewed and responded to within 12 to 24 hours.